Job Description
We are currently seeking 3 dedicated Admin Assistants to join our dynamic team in Macpherson. Our company specializes in providing top-tier after-sales maintenance services, conducting technical investigations, and offering consultancy services specifically for the sales of spare parts for engines. We are looking for organized, detail-oriented individuals who can support our operations and contribute to our continued success in the technical industry.
In this pivotal role, you will serve as the backbone of our administrative operations, ensuring that our sales and technical teams have the resources they need to deliver exceptional service to our clients. You will be working in a professional environment where your organizational skills will directly impact our efficiency and customer satisfaction.
Responsibilities
- Manage and maintain accurate records for spare parts inventory and sales transactions to ensure data integrity.
- Assist the sales team with data entry, order processing, and the preparation of technical documentation.
- Coordinate with technical departments to schedule maintenance visits and service appointments efficiently.
- Handle incoming customer inquiries via phone and email, providing professional and timely responses.
- Prepare and file detailed reports, invoices, and contracts related to engine spare parts.
- Perform general office duties, including filing, photocopying, and answering multi-line phones with professionalism.
- Support the daily operations of the after-sales maintenance department to ensure a smooth workflow.
Qualifications
- Diploma or GCE 'O'/'N' Levels in any discipline; secondary school certificate is preferred.
- Minimum 1-2 years of experience in an administrative or customer service role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Excellent written and verbal communication skills in English.
- Detail-oriented with the ability to multi-task in a fast-paced technical environment.
- Basic understanding of spare parts or automotive industry terminology is a strong advantage.
- Ability to work independently with minimal supervision and adhere to deadlines.