Job Description
Ace Club Tennis Pte. Ltd. is seeking a dedicated and enthusiastic Client Experience & Admin Executive to join our dynamic team in the heart of Singapore's Central Region.
In this exciting full-time role, you will be the backbone of our tennis club operations, ensuring every member and visitor enjoys an exceptional experience from the moment they walk through our doors. You will wear multiple hats, managing day-to-day administrative functions, coordinating court bookings, handling HR-related tasks, and maintaining our social media presence to showcase the vibrant tennis community we have built.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and genuinely loves tennis or sports. You will work closely with coaches, members, and external stakeholders, playing a pivotal role in the smooth running of our club. Your exceptional organizational skills and customer-focused approach will help us maintain our reputation for excellence in client service.
If you are looking for a rewarding career where your passion for tennis meets your professional skills, we would love to hear from you. Apply today and become part of our growing team at Ace Club Tennis!
Responsibilities
- Manage daily club operations and ensure smooth functioning of all administrative processes
- Coordinate and schedule court bookings, lessons, and events efficiently
- Handle member inquiries, complaints, and provide exceptional customer service
- Assist with HR tasks including staff scheduling, attendance tracking, and onboarding
- Create and manage engaging social media content across multiple platforms
- Maintain accurate records, filing systems, and documentation
- Support the planning and execution of tennis tournaments and community events
- Liaise with vendors, suppliers, and external partners as required
Qualifications
- Minimum 1-2 years of experience in administrative or customer service roles
- Strong organizational and time management skills with keen attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office applications and basic digital tools
- Prior experience with social media management is advantageous
- Positive attitude, proactive approach, and ability to work independently
- Genuine interest or passion for tennis and sports is highly preferred
- Ability to handle multiple tasks and thrive in a dynamic work environment