Job Description
Join NLC General Pest Control as an Admin Executive (Contract & Billing) and become a key player in our operational efficiency. This pivotal role combines contract management, financial oversight, and customer relationship management to ensure seamless business operations. You'll be responsible for the entire billing lifecycle—from contract preparation and invoice generation to collections management—while maintaining meticulous financial records and resolving customer inquiries. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and want to contribute directly to our company's financial health and client satisfaction.
Your impact will extend beyond administrative tasks, as you'll collaborate with cross-functional teams to optimize payment processes, identify billing discrepancies, and implement process improvements. With a focus on accuracy and customer-centric service, you'll help NLC General Pest Control maintain its reputation as a reliable pest control provider while ensuring timely revenue flow and contractual compliance.
Responsibilities
- Manage end-to-end contract lifecycle preparation, renewal, and documentation
- Process and distribute invoices accurately while adhering to billing schedules
- Oversee collections activities and resolve payment discrepancies
- Respond to customer inquiries regarding contracts, billing, and payments
- Maintain precise financial records and documentation systems
- Collaborate with sales and service teams for seamless operational coordination
- Prepare monthly billing reports and assist with financial audits
Qualifications
- Diploma/Bachelor's degree in Business Administration, Finance, or related field
- Minimum 2 years' experience in contract administration or billing roles
- Proficiency in Microsoft Office Suite and billing software (e.g., QuickBooks)
- Strong attention to detail with numerical accuracy
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience in pest control/service industry preferred