Job Description
Are you a compassionate professional with a keen eye for detail? We are looking for a dedicated Admitting Officer to join our healthcare team in Minglanilla, Cebu. In this vital role, you will be the face of our facility, serving as the first point of contact for patients and their families during what can often be a stressful time.
The successful candidate will be responsible for providing a seamless, empathetic, and efficient admission experience. You will manage sensitive information, coordinate with clinical staff, and ensure all administrative documentation is accurate and compliant. If you are organized, tech-savvy, and committed to excellent patient service, we want to hear from you.
Responsibilities
- Warmly welcome patients and visitors, providing clear guidance on the admission process.
- Accurately collect and verify patient personal, medical, and insurance information.
- Manage electronic health record (EHR) entries to ensure data integrity and confidentiality.
- Coordinate with nursing and medical staff to facilitate smooth patient room assignments.
- Explain hospital policies, billing procedures, and consent forms clearly to patients and guardians.
- Handle incoming inquiries via phone and in-person regarding admission requirements.
- Process admission-related paperwork while maintaining strict adherence to privacy and HIPAA/local data protection regulations.
Qualifications
- Bachelor’s Degree in Healthcare Administration, Nursing, Office Management, or a related field.
- Previous experience in a hospital, clinic, or medical office setting is highly preferred.
- Exceptional verbal and written communication skills in English and Filipino.
- Proficiency in Microsoft Office Suite and basic medical billing software.
- Strong problem-solving abilities and the capacity to remain calm under pressure.
- Excellent organizational skills with high attention to detail.
- Willingness to work in rotating shifts, including weekends and holidays.