Job Description
Are you a high-performing sales leader with a passion for beauty and wellness? Seven Retail Group is seeking a results-driven Clinic Sales Manager to lead our Sozo Skin locations in Kemang and Tanjung Barat. In this pivotal role, you will be the face of our premium aesthetic services, driving clinic growth while ensuring an exceptional client experience.
We are looking for a commercial powerhouse who understands the luxury skincare market. You will be responsible for leading a team to achieve ambitious revenue targets, mastering the art of consultative selling, and fostering long-term loyalty with our premium clientele. If you possess a blend of strategic business acumen and a service-oriented mindset, we want to hear from you.
Responsibilities
- Drive clinic revenue by achieving and exceeding monthly, quarterly, and annual sales targets.
- Lead, mentor, and coach clinic staff to deliver high-end consultative sales and exceptional service.
- Implement effective upselling and cross-selling strategies for premium aesthetic packages and skincare products.
- Analyze clinic performance metrics and KPI data to identify growth opportunities and process improvements.
- Manage the customer journey, ensuring that every touchpoint reflects the Sozo Skin premium brand identity.
- Monitor market trends and competitor activities within the Jakarta aesthetic industry to keep our clinic at the forefront.
- Oversee daily floor operations, ensuring compliance with SOPs, safety standards, and service excellence.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field; hospitality or luxury retail background is a strong plus.
- Minimum 3-5 years of experience in high-end clinic management, luxury retail, or premium wellness services.
- Proven track record of managing sales targets and leading high-performing teams in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with affluent clientele.
- Deep understanding of skin health, aesthetic treatments, and the luxury retail sales lifecycle.
- Strong analytical skills with proficiency in POS systems and CRM software for tracking performance.
- Fluency in Indonesian and English, with a professional and polished personal presentation.