Job Description
Are you a detail-oriented professional with a passion for streamlining business operations? Ann Joo is seeking a dedicated Executive - Sales Operations to join our dynamic team. In this pivotal role, you will serve as the backbone of our sales department, ensuring seamless order processing and providing essential administrative support to our Sales & Marketing personnel.
We are looking for an individual who can efficiently manage customer purchase orders, issue official correspondence, and maintain accurate records. If you are looking for a challenging and rewarding opportunity in a reputable company, we encourage you to apply. Your expertise will directly contribute to our operational efficiency and customer satisfaction.
Responsibilities
- Prepare and process sales orders based on customer purchase orders to ensure timely fulfillment.
- Provide comprehensive administrative support to the Sales & Marketing department.
- Issue official correspondence and maintain accurate records of all transactions and orders.
- Assist in the management of CRM systems and ensure data integrity.
- Coordinate with logistics and inventory teams to resolve any order discrepancies.
- Generate and compile sales reports and performance metrics for management review.
- Handle ad-hoc administrative tasks and support sales team initiatives.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum 1-2 years of experience in sales operations, administrative support, or a similar role.
- Proficient in Microsoft Office Suite, particularly Excel and Word.
- Strong attention to detail and excellent organizational skills.
- Excellent verbal and written communication abilities in English and Bahasa Malaysia.