Job Description
Are you an organized and detail-oriented professional looking to make an impact in the marine industry? Watercraft Marine Pte Ltd is seeking a dedicated Marine Service Administrator to join our dynamic team. In this fast-paced role, you will play a crucial part in supporting our service planning, scheduling, and client coordination processes.
You will be the bridge between our valued clients and our technical service teams, ensuring that every service request is handled efficiently and professionally. We are looking for someone who thrives in a busy environment and possesses the administrative acumen to manage complex schedules while maintaining high standards of customer service. If you are passionate about delivering excellence and have a keen eye for detail, we invite you to apply for this exciting opportunity.
Responsibilities
- Manage and coordinate service planning and scheduling for watercraft and marine vessels.
- Act as the primary point of contact for clients, answering inquiries and managing expectations.
- Liaise between clients, engineers, and technicians to ensure smooth service execution.
- Prepare and process service invoices, quotations, and related documentation accurately.
- Maintain and update comprehensive service records and database information.
- Assist in inventory management for spare parts and service equipment.
- Ensure all administrative procedures comply with company policies and industry standards.
Qualifications
- Minimum 1-2 years of experience in an administrative or customer service role, preferably within the marine, automotive, or technical service industry.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software.
- Strong communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Attention to detail is essential for accurate data entry and record-keeping.
- Valid Singapore work pass (depending on local regulations).