Job Description
Join Equicom Shared Services, Inc. as an Office Staff: Cards Operation professional and become a key contributor to our dynamic team. In this role, you will ensure the seamless processing of critical administrative functions that support our card operations. Your meticulous attention to detail and commitment to timeliness will help maintain our high standards of service excellence.
As part of our administration and office support team, you will handle a variety of tasks ranging from document verification to data management. This position offers a stable work environment in the heart of Ortigas, Metro Manila, with opportunities to grow your career in financial services operations.
If you are organized, proactive, and ready to support a fast-paced operations team, we invite you to apply and contribute to the success of Equicom Shared Services.
Responsibilities
- Process and verify card applications and supporting documents to ensure accuracy and compliance.
- Maintain and update cardholder records and databases with high attention to detail.
- Coordinate with internal departments (e.g., credit, sales, and customer service) to resolve discrepancies or inquiries.
- Perform data entry and generate reports on card issuance, activation, and transaction status.
- Assist in the daily reconciliation of card-related transactions and inventory.
- Respond to employee and client inquiries regarding card operations in a timely and professional manner.
- Support the team in implementing process improvements to enhance operational efficiency.
Qualifications
- High school diploma or associate degree; Bachelor’s degree in Business Administration or related field is an advantage.
- At least 1 year of experience in administrative support, preferably in banking, finance, or card operations.
- Strong attention to detail and ability to handle repetitive tasks with accuracy.
- Proficient in Microsoft Office (Word, Excel, Outlook) and data entry applications.
- Excellent verbal and written communication skills in English.
- Ability to multitask and prioritize workload in a deadline-driven environment.
- Willing to work on-site in Ortigas, Metro Manila, and amenable to shifting schedules if required.