Job Description
The Officer, Regulations & Operations at NTUC First Campus provides essential administrative and data‑management support to ensure smooth operational processes and regulatory compliance across the organisation. Reporting to the Operations Manager, you will be the backbone of the regulatory affairs team, handling documentation, coordinating with internal stakeholders, and maintaining accurate records that support timely submissions and audits. This role offers a dynamic environment where attention to detail, strong organisational skills, and a proactive attitude are highly valued. You will have the opportunity to contribute to process improvements, assist in the implementation of operational policies, and gain exposure to a wide range of regulatory frameworks affecting early childhood education and related services. If you are looking for a challenging yet rewarding position that combines administration, compliance, and operational support within a reputable Singapore‑based organisation, this role is ideal for you.
Responsibilities
- Assist in the preparation, review, and submission of regulatory reports and compliance documents.
- Maintain and organise operational records, ensuring data accuracy and easy retrieval.
- Coordinate with various departments to gather required information for audits and inspections.
- Support the implementation of operational policies and procedures aligned with regulatory requirements.
- Monitor regulatory updates and assess their impact on organisational processes.
- Prepare meeting minutes, action items, and follow‑up reports for regulatory committees.
- Generate routine and ad‑hoc reports on operational performance and compliance metrics.
- Contribute to continuous improvement initiatives by identifying process gaps and recommending solutions.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Operations, or a related field.
- Minimum 2 years of experience in an administrative, operations, or regulatory support role.
- Strong understanding of regulatory compliance concepts and documentation practices.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and basic data management tools.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Effective communication and interpersonal skills for liaising with internal and external stakeholders.
- Detail‑oriented with a high level of accuracy in data entry and record keeping.
- Ability to work independently as well as collaboratively within a team environment.