Job Description
Are you a detail-oriented professional looking to build a career in a dynamic, forward-thinking environment? Summer Technic Corp. is currently seeking a highly organized and motivated Order Operations Officer to join our team in Pasig City. In this role, you will be the backbone of our supply chain and customer fulfillment processes, ensuring that every order is processed accurately and delivered on time.
We pride ourselves on fostering a collaborative workplace culture where every team member is empowered to succeed. If you are passionate about process improvement, thrive on solving complex logistical challenges, and are committed to maintaining the highest standards of service excellence, we want to hear from you. This is an excellent opportunity to gain hands-on experience in corporate operations while enjoying a stable career with clear growth potential.
Responsibilities
- Manage the end-to-end order processing lifecycle, from initial entry to final delivery verification.
- Coordinate seamlessly with logistics, warehouse, and sales departments to ensure inventory availability and timely dispatch.
- Maintain high levels of data accuracy within our ERP/CRM systems to facilitate smooth financial and inventory reporting.
- Resolve order discrepancies, shipment delays, or customer inquiries with a proactive and professional approach.
- Monitor daily order backlogs and provide status updates to relevant stakeholders to ensure operational bottlenecks are addressed.
- Assist in the preparation of daily, weekly, and monthly performance reports for management review.
- Participate in process improvement initiatives to streamline order workflows and reduce turnaround times.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Minimum of 1-2 years of experience in order management, customer service, or administrative operations.
- Strong proficiency in Microsoft Office Suite, particularly Excel, and experience with ERP systems.
- Excellent communication skills with the ability to build effective relationships across cross-functional teams.
- Strong problem-solving mindset and the ability to multitask in a fast-paced environment.
- Proven ability to maintain attention to detail under pressure and strict deadlines.
- Commitment to long-term professional growth and contributing to a positive team culture.