Job Description
Join Pioneer Your Insurance as a Policy Issuance Project Employee and kick‑start your career in the dynamic insurance industry. This role is ideal for fresh graduates eager to gain hands‑on experience in policy processing, claims support, and endorsement handling while working closely with Toyota partners and internal teams.
You will be responsible for ensuring accurate and timely issuance of insurance policies, responding to partner inquiries, and maintaining detailed records. The position offers a supportive learning environment, mentorship from seasoned professionals, and opportunities to develop essential administrative and customer‑service skills that are vital for a successful career in insurance and related fields.
Responsibilities
- Assist in the preparation and issuance of insurance policies for Toyota partners.
- Handle inquiries related to policy issuance, claims, and endorsements via phone, email, and chat.
- Maintain accurate records of all policy transactions in the company’s database.
- Support the claims team by gathering required documentation and verifying information.
- Coordinate with internal departments to ensure timely processing of endorsements and amendments.
- Prepare regular reports on policy issuance activities and partner support metrics.
- Participate in training sessions to stay updated on insurance products and procedures.
- Adhere to company policies, regulatory requirements, and data confidentiality standards.
Qualifications
- Recent graduate or holder of a Bachelor’s degree in Business Administration, Management, Finance, or related field.
- Strong verbal and written communication skills in English and Filipino.
- Basic knowledge of insurance principles or willingness to learn.
- Proficiency in MS Office (Word, Excel, PowerPoint) and ability to learn new software quickly.
- Detail‑oriented with excellent organizational and time‑management abilities.
- Customer‑service mindset with a friendly and professional demeanor.
- Ability to work both independently and as part of a collaborative team.
- Willingness to work in Angeles City, Pampanga, and adapt to a full‑time schedule.