Job Description
Join The Daft Company, LLC as a Receptionist Virtual Assistant in Metro Manila. This full-time role combines front-desk duties with CRM management to support a growing team. You will be the first point of contact for clients, partners, and vendors, ensuring professional and friendly experiences. A strong communicator with a proactive mindset is essential. Experience with GHL is a must, as you will leverage this platform to nurture relationships, update records, and support sales and operations.
In this role, you will handle incoming calls and messages, screen inquiries, and route them to the right person. You will guide new clients through onboarding, gather necessary information, and coordinate with multiple departments to keep projects moving. You will manage CRM data, track interactions, schedule follow-ups, and prepare lightweight reports that help leadership stay informed. This position requires attention to detail, excellent organization, and the discipline to work efficiently in a remote setting.
Why join us? The Daft Company offers a supportive, collaborative culture, flexible scheduling within a reliable full-time framework, and opportunities for skill development. If you are energetic, dependable, and focused on delivering remarkable client service, we would love to hear from you. This is your chance to contribute to a dynamic team and grow your career as a key operations support professional.
Responsibilities
- Handle incoming calls and messages, screen inquiries, and route to the appropriate team member
- Support client onboarding processes to ensure a smooth, positive first impression
- Coordinate dispatching of tasks and track status to meet deadlines
- Maintain and update CRM data in GHL with accuracy and completeness
- Manage calendars, appointments, and follow-ups with clients and internal stakeholders
- Provide general administrative support and documentation management
- Prepare basic reports and summaries to inform management decisions
- Collaborate with cross-functional teams to improve client experiences
Qualifications
- Previous experience as a receptionist, virtual assistant, or front-desk support
- Excellent verbal and written communication skills in English
- GHL CRM experience is required
- Strong organizational skills with attention to detail
- Ability to multitask and manage time effectively in a remote role
- Proactive, customer-focused attitude and problem-solving mindset
- Reliable internet connection and comfortable with remote collaboration tools
- Willingness to learn and adapt in a fast-paced environment