Job Description
Are you an organized, detail-oriented professional looking to build your career in a dynamic sales environment? Felco is currently seeking a highly motivated Sales Admin Clerk to join our team in the Shah Alam/Subang area. In this role, you will be the backbone of our sales department, ensuring that our daily operations run smoothly and efficiently.
As a Sales Admin Clerk, you will play a critical role in supporting our sales representatives by managing the documentation lifecycle—from initial quotations to final invoicing. We are looking for someone who thrives in a fast-paced office environment and possesses the ability to maintain accuracy while handling multiple administrative tasks. If you are a proactive communicator with a passion for process improvement and customer satisfaction, we invite you to apply.
Responsibilities
- Prepare and process accurate sales quotations, purchase orders, and delivery orders in a timely manner.
- Maintain and update the customer database and sales records within the internal system with 100% accuracy.
- Coordinate with the logistics and warehouse departments to ensure on-time delivery of products.
- Prepare monthly sales reports and assist in tracking sales performance metrics.
- Handle incoming sales inquiries and provide professional assistance to clients over the phone and via email.
- Ensure all filing systems are organized and documentation is compliant with company policies.
- Collaborate with the finance team to process invoices and monitor payment status.
Qualifications
- Minimum SPM or Diploma in Business Administration, Office Management, or a related field.
- At least 1-2 years of relevant experience in sales administration or general office support.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Strong command of written and spoken English and Bahasa Malaysia.
- Excellent organizational skills and the ability to multitask in a busy environment.
- A proactive mindset with a strong sense of responsibility and integrity.
- Fresh graduates with a strong administrative background and a keen interest in sales support are encouraged to apply.