Job Description
Are you a detail-oriented professional looking to kickstart or advance your career in a dynamic business environment? StaffKing Pte Ltd is currently seeking a highly motivated Sales Admin & Customer Support Coordinator to join our expanding team. This is a unique opportunity to gain comprehensive exposure to both front-end customer engagement and back-end sales operations.
In this role, you will act as the backbone of our operations, ensuring that the sales cycle runs smoothly while providing top-tier service to our valued clients. We offer multiple placement locations across Singapore, making this an ideal role for individuals seeking convenience and a vibrant professional setting. If you possess a customer-first mindset and a passion for organizational excellence, we want to hear from you.
Responsibilities
- Coordinate daily sales activities, including processing orders, preparing quotations, and managing client documentation.
- Serve as the primary point of contact for customer inquiries, ensuring timely and professional resolution of issues.
- Maintain and update the CRM database with accurate client information and sales pipeline progress.
- Coordinate with internal departments to ensure seamless delivery of products and services to clients.
- Prepare weekly sales reports and performance summaries for management review.
- Support the team in administrative tasks to streamline office efficiency and workflow.
- Assist in the handling of customer feedback and proactively identify areas for service improvement.
Qualifications
- Diploma or GCE 'O'/'A' Levels in Business, Administration, or a related field.
- Minimum 1-2 years of experience in sales administration, customer service, or office support roles.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic CRM software.
- Strong interpersonal skills with the ability to communicate effectively in both verbal and written English.
- A proactive attitude with the ability to multitask in a fast-paced work environment.
- Strong organizational skills and high attention to detail.
- Ability to commit to regular office hours and adapt to different work locations as required.