Job Description
Are you passionate about the retail industry and dedicated to providing world-class customer service? Mitra Adiperkasa (MAP), Indonesia's leading lifestyle retailer, is seeking a dynamic and energetic Sales Assistant to join our team in Samarinda, Kalimantan Timur. This is an exciting opportunity to represent some of the world's most prestigious brands and build a rewarding career in the fast-paced world of retail.
As a Sales Assistant, you will serve as a brand ambassador, ensuring that every customer who walks through our doors receives an exceptional shopping experience. You will be responsible for driving sales, maintaining high visual standards, and supporting the day-to-day operations of the store. We are looking for individuals who are proactive, goal-oriented, and possess excellent interpersonal skills to thrive in our collaborative environment.
By joining MAP, you will benefit from a structured career path, comprehensive training programs, and a competitive compensation package aligned with regional standards. Whether you are an experienced retail professional or looking to start your career with a market leader, we invite you to apply and become part of our growing success story in East Kalimantan.
Responsibilities
- Actively engage with customers to provide personalized product recommendations and drive sales growth.
- Consistently achieve and exceed monthly individual and store sales targets.
- Process customer transactions accurately and efficiently using the Point of Sale (POS) system.
- Maintain impeccable store standards, including restocking shelves and ensuring visual merchandising follows brand guidelines.
- Perform regular inventory counts and assist in stock management to minimize shrinkage.
- Handle customer inquiries and complaints professionally to ensure a high level of satisfaction.
- Collaborate with team members to ensure smooth daily store operations and a clean shopping environment.
Qualifications
- Minimum of High School diploma (SMA/SMK) or equivalent; a Diploma or Degree is a plus.
- Previous experience in retail, sales, or customer service is highly preferred.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Willingness to work in a shift-based schedule, including weekends and public holidays.
- Professional appearance and well-groomed according to brand standards.
- Proactive attitude with a strong desire to learn and achieve targets.
- Ability to work effectively both independently and as part of a diverse team.