Job Description
Are you a detail-oriented professional looking to build a career in the dynamic medical equipment sector? Mandarin Opto-Medic Sdn Bhd is seeking a proactive Sales & Operations Support Executive to join our team in Bandar Puteri Puchong. In this role, you will be the backbone of our daily operations, ensuring that our sales processes run smoothly and our customers receive the high-quality service they expect from a leader in the industry.
We foster a collaborative, fast-paced environment where your contributions directly impact our operational efficiency. We are committed to professional development, offering our team members the opportunity to grow alongside our expanding business. If you are organized, tech-savvy, and eager to thrive in a medical-focused business environment, we want to hear from you.
Responsibilities
- Coordinate and process sales orders accurately to ensure timely delivery of medical equipment.
- Maintain and update customer databases, tracking inquiries and managing account documentation.
- Provide administrative support to the sales team, including preparation of quotations, invoices, and sales reports.
- Liaise with logistics and warehouse departments to monitor stock levels and shipment statuses.
- Assist in the preparation of tender documentation and product proposals for healthcare clients.
- Handle customer inquiries professionally via phone and email, resolving issues in a timely manner.
- Collaborate with internal departments to optimize operational workflows and improve service delivery.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Operations, or a related field.
- Minimum 1-2 years of experience in sales support, administrative, or operations roles.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is essential.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Highly motivated, reliable, and capable of working independently with minimal supervision.
- Prior experience in the medical or healthcare industry is considered a significant advantage.