Job Description
We are looking for a highly organized and detail-oriented Sales Order Processor to join our dynamic team at People Work Smart Services Philippines. In this critical role, you will be the backbone of our sales operations, ensuring every order is processed accurately and efficiently from start to finish. You will collaborate closely with sales representatives, warehouse teams, and customers to facilitate seamless transactions and maintain outstanding customer satisfaction.
This position is ideal for someone who thrives in a fast-paced environment, possesses superb data entry skills, and has a passion for delivering error-free results. You will handle incoming sales orders, verify pricing and terms, update inventory records, and resolve any discrepancies that arise. Your ability to multitask and communicate effectively will directly impact our operational efficiency and client relationships.
At People Work Smart Services Philippines, we value precision and reliability. If you take pride in your organizational abilities and want to contribute to a supportive, growth-oriented workplace, we encourage you to apply.
Responsibilities
- Review and process incoming sales orders from various channels (email, phone, online portal) with high accuracy.
- Verify customer information, pricing, discounts, and payment terms before order entry.
- Coordinate with the sales team to resolve order discrepancies, missing data, or special requests.
- Update inventory management systems to reflect real-time stock levels and flag low-stock items.
- Prepare and issue invoices, packing slips, and shipping documentation.
- Communicate order status and delivery timelines to customers and internal stakeholders.
- Maintain organized digital and physical records of all transactions and correspondence.
- Assist in month-end reconciliation and reporting of sales order data.
Qualifications
- High school diploma or equivalent; associate degree in Business Administration or related field is a plus.
- At least 1 year of experience in order processing, data entry, or a similar administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with ERP or inventory management software.
- Excellent attention to detail and ability to spot errors quickly.
- Strong verbal and written communication skills in English.
- Ability to work independently and manage multiple priorities under tight deadlines.
- Customer-service oriented mindset with a problem-solving attitude.
- Willingness to work full-time onsite in Angeles City, Pampanga.