Job Description
Are you a dynamic and strategic leader passionate about driving operational excellence and digital innovation in the healthcare sector? Alexandra Hospital, a leading institution dedicated to integrated patient care, invites you to join our team as a Senior / Assistant Manager within the COO's Office.
This pivotal role is at the heart of our strategic initiatives, focused on optimizing our Facilities & Engineering (F&E) procurement, spearheading critical infrastructure and technology projects, and championing digital transformation efforts across the hospital. You will be instrumental in shaping the future of integrated healthcare operations, ensuring efficiency, sustainability, and an enhanced experience for both patients and staff.
As a key member of the COO's team, you will collaborate with various departments, driving strategic planning and execution to achieve our operational objectives. Your work will directly contribute to streamlining processes, leveraging technology for better outcomes, and ensuring that our facilities meet the highest standards of safety, quality, and patient comfort. We are looking for an individual who can blend strategic foresight with practical execution, demonstrating a strong capability in project management, procurement strategy, and change leadership.
If you thrive in a challenging yet rewarding environment, where your strategic vision and leadership can directly contribute to improving healthcare delivery and making a tangible impact at a leading institution in Singapore, then we encourage you to apply.
Responsibilities
- Develop and implement strategic procurement frameworks for Facilities & Engineering (F&E) and other operational needs, ensuring cost-effectiveness, quality, and compliance.
- Lead and manage key operational and digital transformation projects from conception to completion, ensuring timely delivery, budget adherence, and successful stakeholder adoption.
- Drive initiatives for operational excellence and continuous process improvement across various hospital departments, enhancing efficiency, productivity, and service delivery standards.
- Collaborate effectively with clinical, administrative, and external stakeholders to identify operational gaps, gather requirements, and propose innovative and sustainable solutions.
- Evaluate, recommend, and oversee the integration of new technologies and digital solutions to enhance hospital operations, patient experience, and staff workflow.
- Monitor key performance indicators (KPIs), prepare insightful reports for senior management, and recommend strategic adjustments based on data analysis.
- Ensure stringent compliance with all relevant regulatory standards, internal policies, and best practices in all operational and project activities.
- Actively contribute to the annual strategic planning cycle and manage budget allocations for specific initiatives within the COO's office portfolio.
Qualifications
- Bachelor's degree in Business Administration, Engineering, Healthcare Management, Supply Chain Management, or a related relevant field. A Master's degree is highly advantageous.
- Minimum of 5-8 years of progressive experience in strategic operations, project management, procurement, or business transformation, preferably within the healthcare or public sector.
- Proven track record in successfully leading and implementing complex projects, including significant digital transformation initiatives.
- Strong understanding of facilities management, engineering services, and best practices in strategic procurement and supply chain optimization.
- Excellent analytical, problem-solving, and critical decision-making skills with an ability to translate insights into actionable strategies.
- Exceptional communication, interpersonal, and stakeholder management abilities, capable of influencing and collaborating across all organizational levels.
- Demonstrated leadership capabilities and experience working effectively in a fast-paced, dynamic, and integrated work environment.
- Familiarity with Singapore's healthcare landscape, regulatory requirements, and public sector procurement guidelines is a significant advantage.