Job Description
Telemarketer (Remote, Indonesia) - The Citadel Group
Location: Remote, Jakarta Pusat, Indonesia
Job Type: Full-Time
Salary: Rp 3,666,667 – Rp 5,500,000 per month
Are you a natural communicator with a passion for sales? The Citadel Group, a leader in our industry, is urgently seeking a dynamic and driven Telemarketer to join our fully remote team in Indonesia. This is an exceptional opportunity for a results-focused individual to take ownership of their success in a supportive and fast-paced environment.
As a Telemarketer at The Citadel Group, you will be the critical bridge connecting our services to new clients across the region. Your role goes beyond just making calls – you will be identifying potential opportunities, building meaningful relationships, and expertly guiding prospects through the sales funnel. We value grit, charisma, and a genuine desire to help others. A background in sales or hospitality is highly advantageous, as it demonstrates your ability to manage conversations and deliver impeccable service under pressure.
We provide comprehensive training, a structured career path, and a vibrant community of high achievers. If you are ready to elevate your career, enjoy the flexibility of working from home, and want to be rewarded for your hard work, this is the perfect role for you.
Why Join The Citadel Group?
- Fully remote position – work from anywhere in Indonesia.
- Competitive base salary (Rp 3,666,667 – Rp 5,500,000/month) + attractive commission structure.
- Clear career progression and professional development opportunities.
- Supportive team culture with regular coaching and feedback.
- Be part of a globally recognized brand with a strong market presence.
Take the next step in your career. Apply now and become a key player at The Citadel Group!
Responsibilities
- Proactively create new sales opportunities through high-volume outbound calling.
- Build trust and rapport with potential clients through active listening and effective communication.
- Manage the full sales cycle, from lead qualification to successfully converting leads into loyal customers.
- Deliver engaging presentations of The Citadel Group's services to potential clients.
- Consistently meet or exceed monthly sales targets and key performance indicators (KPIs).
- Maintain accurate records of all sales activities and customer interactions in the CRM system.
- Handle objections professionally, provide tailored solutions, and deliver exceptional customer service.
- Collaborate with the sales and marketing team to refine strategies and share best practices.
Qualifications
- Minimum of 1 year of experience in telemarketing, telesales, or relevant customer-facing roles (sales or hospitality background highly preferred).
- Proven track record of creating opportunities, building relationships, and achieving sales targets.
- Exceptional verbal communication and interpersonal skills, fluent in English and Bahasa Indonesia.
- Strong persuasion, negotiation, and closing skills.
- Highly motivated, resilient, and target-driven with a positive attitude.
- Comfortable working independently in a remote environment with a reliable internet connection.
- Proficient in CRM software (e.g., Salesforce, HubSpot) and standard office applications.
- A genuine passion for building trust and delivering measurable results.