Job Description
Are you a digital marketing expert with a passion for teaching and empowering others? Teleperformance, a global leader in customer experience management, is seeking a dynamic Trainer to join our team at TP McKinley in Taguig City. In this role, you will design and deliver world-class training programs focused on Ads Manager platforms, campaign management, and data interpretation.
You'll work closely with new hires and existing teams, equipping them with the skills to excel in digital advertising. From crafting compelling ad campaigns to analyzing performance metrics, you'll be the driving force behind our team's success. If you thrive in a fast-paced environment and love turning complex concepts into actionable knowledge, this is your opportunity to make a real impact.
At Teleperformance, we offer a collaborative culture, competitive compensation, and growth opportunities. Join us and help shape the future of digital marketing training!
Responsibilities
- Develop and update training curricula for Ads Manager platforms (Facebook, Google, etc.) and digital marketing strategies
- Deliver engaging, interactive training sessions to new hires and existing employees
- Assess trainee performance through practical exercises, quizzes, and real-world simulations
- Monitor and report on training effectiveness, adjusting content to address skill gaps
- Collaborate with operations and quality teams to align training with business objectives
- Stay current with industry trends and platform updates to ensure training remains relevant
- Provide one-on-one coaching and mentoring to support continuous improvement
- Maintain training documentation, attendance records, and evaluation reports
Qualifications
- Bachelor's degree in Marketing, Communications, Business, or a related field
- Minimum 2 years of experience in digital marketing or Ads Platform management (Facebook Ads, Google Ads, etc.)
- Proven experience in training facilitation or instructional design
- Strong knowledge of campaign optimization, audience targeting, and data analytics
- Excellent presentation, communication, and interpersonal skills
- Ability to simplify complex technical concepts for diverse audiences
- Certification in Google Ads, Facebook Blueprint, or similar is a plus
- Willingness to work on site at TP McKinley, Taguig City