Job Description
Are you ready to optimize financial operations and drive efficiency? Alorica is seeking a detail-oriented Accounting Analyst II - Order to Cash to join our finance team in Fort Bonifacio. In this critical role, you will be the backbone of our OTC processes, ensuring seamless order-to-cash cycles, improving cash flow, and resolving discrepancies with precision. Youâll collaborate with cross-functional teams to deliver actionable financial insights that support strategic decision-making. If you thrive in a fast-paced environment and have a passion for accuracy and process improvement, this is your opportunity to make an impact at a global leader in customer experience solutions.
As an Accounting Analyst II, you will leverage your expertise in accounts receivable, billing, and collections to maintain data integrity and enhance operational performance. Your analytical mindset will help identify trends, mitigate risks, and implement best practices. We value innovation, collaboration, and continuous learningâcome grow your career with Alorica!
Responsibilities
- Manage and optimize the full Order-to-Cash (OTC) cycle, including order processing, invoicing, cash application, and collections.
- Monitor and improve cash flow by analyzing payment patterns, aging reports, and collection effectiveness.
- Identify and resolve discrepancies in billing, payments, and account reconciliations in a timely manner.
- Ensure accuracy and compliance of financial transactions with company policies and accounting standards.
- Prepare and deliver monthly/quarterly financial insights and variance analyses to support business decisions.
- Collaborate with sales, operations, and customer service teams to streamline OTC workflows and reduce DSO.
- Maintain and update standard operating procedures (SOPs) to reflect process improvements and best practices.
- Assist in system enhancements and automation initiatives related to OTC modules (e.g., ERP, billing platforms).
Qualifications
- Bachelorâs degree in Accounting, Finance, or a related field.
- At least 2â3 years of experience in Order-to-Cash, accounts receivable, or general accounting roles.
- Strong understanding of OTC processes, cash flow management, and financial reconciliation.
- Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills.
- Excellent analytical and problem-solving abilities with attention to detail.
- Effective communication and interpersonal skills for cross-functional collaboration.
- Ability to work independently and manage multiple priorities in a deadline-driven environment.
- Certification (e.g., CPA, CMA) is a plus but not required.