Job Description
Are you a detail-oriented finance professional ready to take your career to the next level? Foundever, a global leader in customer experience (CX) management, is looking for a dedicated Accounts Receivable (AR) Specialist / Product Specialist IN/OUT to join our fast-paced team in Quezon City.
In this critical role, you will be responsible for managing the full cycle of accounts receivable for a portfolio of accounts. You will handle both inbound and outbound communications to ensure timely collection of payments, resolve billing discrepancies, and maintain strong client relationships. This is an excellent opportunity to apply your accounting expertise in a dynamic, supportive environment where your contributions are directly valued.
Why Join Foundever?
At Foundever, we are committed to our people. As a member of our team, you will enjoy a collaborative culture, competitive compensation, and plenty of opportunities for professional growth. We provide the tools and training you need to succeed, along with a clear career path in a globally recognized organization.
If you are a proactive problem-solver with a knack for numbers and a passion for accuracy, we want to hear from you. Apply today to become a key player in our finance team!
Responsibilities
- Manage the complete accounts receivable cycle, including invoicing, payment posting, and collections for assigned accounts.
- Handle inbound and outbound calls to resolve billing discrepancies, negotiate payment plans, and collect outstanding receivables.
- Maintain accurate and up-to-date customer account records in the company's ERP system.
- Reconcile accounts, identify discrepancies, and work with internal teams (Sales, Customer Support) to resolve issues.
- Prepare regular aging reports and provide insights on collection activities to management.
- Process credit memos, adjustments, and write-offs in accordance with company policy.
- Ensure compliance with internal controls and financial procedures.
- Assist with month-end closing activities and audit support related to AR.
Qualifications
- Bachelor's degree in Accountancy, Finance, Business Administration, or a related field.
- At least 1–2 years of solid experience in Accounts Receivable, Billing, or Collections.
- Strong understanding of accounting principles and accounts receivable processes.
- Proficiency in Microsoft Excel (pivot tables, vlookups) and experience with ERP systems (SAP, Oracle, NetSuite is a plus).
- Excellent communication skills, both verbal and written, in English.
- Strong negotiation and problem-solving skills.
- Ability to work onsite in Quezon City and adapt to a fast-paced environment.
- High attention to detail and strong organizational skills.