Job Description
Are you passionate about education and empowering others? Apotek Sumber Agung is seeking a dedicated and innovative Apoteker Training & Development professional to join our team. In this pivotal role, you will be the architect of our learning culture, focusing on building robust onboarding systems, creating clear Standard Operating Procedures (SOPs), and continuously enhancing the technical and soft skills of our pharmacy crew.
We are looking for a strategic thinker who can identify skill gaps and design training interventions that improve service quality and operational efficiency. If you are ready to make a tangible impact on healthcare education and lead a team of dedicated pharmacists and staff, we invite you to apply.
Responsibilities
- Design and implement a comprehensive onboarding program for new pharmacy staff to ensure smooth integration and adherence to company values.
- Develop, review, and update Standard Operating Procedures (SOPs) for all pharmacy operations to maintain consistency and compliance.
- Conduct regular training workshops and seminars focusing on product knowledge, dispensing accuracy, and customer service excellence.
- Assess the current skill levels of crew members and identify specific training needs to bridge performance gaps.
- Collaborate with pharmacy managers to create career development pathways and succession planning strategies.
- Evaluate the effectiveness of training programs and provide constructive feedback to stakeholders for continuous improvement.
- Maintain training records, attendance logs, and certification documentation in an organized manner.
Qualifications
- Bachelor of Pharmacy (Sarjana Farmasi) degree (Apoteker) with a valid license.
- Minimum of 2 years of experience in pharmacy operations or a relevant role in staff development/training.
- Strong understanding of pharmaceutical regulations, drug safety, and retail pharmacy workflows.
- Excellent verbal and written communication skills with the ability to train diverse groups effectively.
- Proficiency in creating instructional materials, training manuals, and presentation slides.
- Proactive, detail-oriented, and capable of working in a fast-paced retail environment.
- Willingness to relocate to Pringsewu, Lampung.