Job Description
Ready to Lead with Purpose?
Join Accenture, a global leader in business transformation and innovation. We are seeking a highly organized and detail-oriented Back-Office Support Specialist to be a vital part of our Taguig City operations. This role is the engine behind our seamless client service delivery, ensuring our front-line teams have the accurate data, documentation, and processing support they need to excel.
In this position, you will handle critical back-office functions including transaction processing, data verification, document management, and workflow coordination. You will work within a dynamic, collaborative environment where your contributions directly impact the success of major global clients. This is more than just a job; it is a career launchpad. Accenture offers unparalleled training, mentorship from top industry leaders, and a clear career progression framework to help you achieve your professional goals.
We are committed to fostering a diverse and inclusive workplace where everyone can thrive. Our comprehensive benefits package includes competitive compensation, health and wellness programs, and continuous learning opportunities. You will have access to cutting-edge tools and technologies, empowering you to streamline processes and drive efficiency. If you are a motivated individual with a passion for operational excellence and a desire to grow with a best-in-class organization, we want to hear from you. Apply now to start your journey with Accenture!
Responsibilities
- Process client transactions, invoices, and documentation with high accuracy and efficiency.
- Maintain, update, and organize internal and client databases, ensuring data integrity and compliance.
- Provide comprehensive administrative and clerical support to project teams and senior management.
- Monitor workflow queues and prioritize tasks effectively to meet strict service level agreements (SLAs).
- Collaborate with cross-functional teams to resolve operational issues and discrepancies promptly.
- Generate and review daily/weekly operational reports for management review and decision-making.
- Identify opportunities for process improvement and support automation initiatives.
- Ensure full compliance with company policies, data privacy regulations, and client-specific guidelines.
Qualifications
- Bachelor’s Degree in Business Administration, Accountancy, Financial Management, or any related field.
- 0 to 2 years of experience in back-office support, administration, or BPO/Shared Services environments.
- Proficient in Microsoft Office Suite (especially Excel and PowerPoint). Experience with ERP systems (SAP, Oracle) is a significant plus.
- Strong analytical and problem-solving skills with a keen eye for detail and data accuracy.
- Excellent written and verbal communication skills in English.
- Ability to work independently and as part of a team in a high-volume, fast-paced setting.
- Amenable to working in Taguig City, Metro Manila.
- Willing to work on a shifting schedule, including night shifts if required.