Job Description
Keytiger is seeking a results-driven Business Analyst to join our remote-friendly team. In this full-time, work-from-home role based in the Philippines, you will analyze business operations, uncover actionable insights, and create comprehensive reports that guide ecommerce strategy and decision-making. The ideal candidate combines advanced Excel proficiency with strong business sense, the ability to translate data into clear recommendations, and a collaborative mindset that thrives in a fast-paced digital environment.
As a Remote Business Analyst, you will model complex scenarios in Excel, build and maintain automated dashboards, and monitor important performance indicators to support strategic decisions. You will collect and document requirements from stakeholders across sales, marketing, and operations, and you will translate those needs into practical analyses and reporting solutions. You will ensure data quality and integrity by validating data sources and partnering with data engineering or data teams as needed. You will prepare executive summaries and visually compelling presentations that communicate insights to non-technical audiences, driving actions that optimize revenue, efficiency, and customer experience.
This role offers a competitive monthly salary and a flexible work environment designed for self-motivated professionals who value impact, growth, and a positive, collaborative culture. If you are passionate about turning data into strategy within the ecommerce space, we want to hear from you.
Key responsibilities include partnering with teams to implement data-driven improvements, documenting processes, and staying up-to-date with ecommerce trends to benchmark performance against competitors. This is a unique opportunity to influence key business decisions while working remotely from Metro Manila.
Responsibilities
- Analyze ecommerce operations and performance metrics to identify trends, risks, and opportunities for growth.
- Develop and maintain advanced Excel models, dashboards, and automated reporting to support decision-making.
- Collaborate with cross-functional teams (sales, marketing, operations) to gather requirements and translate data into actionable insights.
- Monitor KPIs (revenue, CAC, CLTV, conversion rate, ROAS) and provide timely recommendations based on findings.
- Prepare executive-ready reports and presentations with clear storytelling and data visualizations.
- Document business processes and contribute to continuous improvement initiatives.
- Validate data sources and ensure data quality and integrity in partnership with data teams.
- Conduct ad hoc analyses and scenario planning to support strategic initiatives.
Qualifications
- Bachelor's degree in Business, Economics, Analytics, Information Systems, or related field.
- Advanced Excel skills (pivot tables, VLOOKUP/INDEX-MATCH, array formulas, dashboards).
- 2+ years in business analysis, data analytics, or a similar role; ecommerce experience is a plus.
- Strong analytical thinking with the ability to translate data into actionable business decisions.
- Experience with data visualization tools (Power BI, Tableau) and basic SQL is preferred.
- Excellent written and verbal communication; capable of presenting complex findings to non-technical stakeholders.
- Proactive, detail-oriented, and capable of working independently in a remote environment.
- Ability to manage multiple priorities and meet deadlines in a fast-paced setting.