Job Description
Kickstart Your Career as a Collection Officer with First Oceanic Property Management, Inc!
Are you a highly motivated, detail-oriented individual eager to launch your career in financial management? First Oceanic Property Management, Inc, a distinguished leader in the Metro Manila property management sector, is actively seeking a dedicated Collection Officer to join our dynamic and growing team. This is an exceptional opportunity, especially for fresh graduates, to gain invaluable experience in debt recovery, client relations, and financial administration within a supportive and growth-oriented environment.
At First Oceanic Property Management, Inc, we pride ourselves on maintaining excellent relationships with our clients while ensuring the efficient and effective management of our diverse property portfolio. As a Collection Officer, you will play a crucial role in overseeing our accounts receivables, ensuring timely payments, and significantly contributing to the financial health and stability of our operations. You will be at the forefront of communicating professionally with clients, understanding their needs, and facilitating amicable payment solutions.
We are committed to nurturing talent and fostering professional growth. This entry-level position is perfectly designed for individuals who are enthusiastic about learning, possess a proactive approach, and are committed to upholding the highest standards of integrity. If you have strong communication skills, a keen eye for detail, and a desire to make a real impact from day one, you will thrive in this role. Join us and become an integral part of a company that values its people, offers a competitive package, and provides a clear path for professional development. Apply now to build a rewarding career with a reputable firm!
Responsibilities
- Communicate effectively with clients regarding their outstanding balances through various channels (phone, email, written correspondence).
- Negotiate and arrange suitable payment plans in accordance with company policies and legal guidelines.
- Maintain accurate and up-to-date records of all collection activities, account statuses, and client interactions.
- Monitor assigned accounts proactively to identify overdue payments and initiate timely follow-ups.
- Resolve client inquiries and disputes related to billing and payments efficiently, professionally, and courteously.
- Prepare and submit regular, detailed reports on collection activities, account performance, and outstanding balances.
- Ensure strict compliance with all relevant collection laws, company regulations, and ethical standards.
- Collaborate with other departments to resolve complex account issues and improve overall collection processes.
Qualifications
- Bachelor's degree in Business Administration, Finance, Accounting, or any related field.
- Fresh graduates are highly encouraged to apply; no prior professional experience required.
- Excellent verbal and written communication skills with a professional and persuasive demeanor.
- Strong negotiation, problem-solving, and conflict resolution abilities.
- High level of integrity, discretion, and meticulous attention to detail.
- Ability to work independently while also contributing effectively as part of a team in a fast-paced environment.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- Demonstrated strong work ethic and a proactive, results-oriented attitude.
- Filipino citizen or permanent resident with legal working status in the Philippines.