Job Description
Join TTEC – a global leader in customer experience and technology solutions – as our Financial Planning & Analysis Manager in Metro Manila. In this strategic role, you will be the cornerstone of financial decision-making, providing actionable insights to leadership through rigorous forecasting, variance analysis, and pre-close flash reporting. You'll drive business performance by transforming complex data into clear narratives that guide investments, cost optimization, and growth initiatives.
At TTEC, we believe in the power of data to shape our future. As FP&A Manager, you will partner with cross-functional teams to develop annual budgets, rolling forecasts, and long-range plans. Your expertise will ensure our financial models are robust, transparent, and aligned with company goals. You'll also mentor a team of analysts, fostering a culture of continuous improvement and financial discipline.
We are looking for a proactive leader who thrives in a fast-paced, dynamic environment. If you have a strong command of financial principles, advanced Excel skills, and experience with ERP systems (e.g., Oracle, SAP), this is your opportunity to make a significant impact. TTEC offers a competitive compensation package, career growth opportunities, and a collaborative culture that values your contributions.
Ready to take the next step in your finance career? Apply now and become a key partner in shaping TTEC’s financial success in the Philippines.
Responsibilities
- Lead the annual budgeting, monthly forecasting, and long-range planning processes across multiple business units.
- Prepare and present insightful pre-close flash reports, variance analyses, and actionable recommendations to senior leadership.
- Develop and maintain complex financial models to support strategic initiatives, cost optimization, and investment decisions.
- Partner with operations, sales, and other departments to identify key performance drivers and improve financial outcomes.
- Manage and mentor a team of financial analysts, ensuring high-quality deliverables and professional growth.
- Monitor and analyze actual vs. budget/forecast variances, providing root-cause analysis and corrective actions.
- Support ad-hoc financial analysis, including business case development, scenario modeling, and M&A evaluations.
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, or related field; CPA, MBA, or CFA preferred.
- 5+ years of progressive experience in financial planning and analysis, with at least 2 years in a managerial role.
- Advanced proficiency in Microsoft Excel (pivot tables, v-lookups, complex formulas) and ERP systems (Oracle, SAP, or similar).
- Strong analytical and problem-solving skills with the ability to translate data into strategic insights.
- Excellent communication and presentation skills, capable of influencing stakeholders at all levels.
- Experience in the BPO/customer experience industry is a plus.
- Demonstrated ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
- High level of integrity, attention to detail, and a continuous improvement mindset.