Job Description
Join a dynamic healthcare team as a Patient Service Associate/Clinic Assistant and contribute to delivering exceptional patient experiences in a fast-paced clinic environment. This exciting 1-year contract opportunity offers you the chance to be at the forefront of patient coordination while developing valuable skills in the healthcare industry.
In this role, you will serve as the primary point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth daily clinic operations. Your positive attitude and strong communication skills will help create a welcoming environment for patients and their families.
We are looking for individuals who thrive in team settings, demonstrate attention to detail, and can efficiently manage multiple tasks in a high-volume setting. If you enjoy interacting with people and want to build a rewarding career in healthcare administration, this is the perfect opportunity for you.
JobStudio is committed to supporting your professional growth and providing a supportive work environment where you can develop essential skills for the healthcare sector.
Responsibilities
- Manage patient registration and check-in processes accurately and efficiently
- Schedule appointments and coordinate with patients regarding their healthcare needs
- Handle cashiering duties including processing payments and generating receipts
- Maintain patient records and ensure all documentation is properly filed and updated
- Respond to patient inquiries and provide clear information about clinic services
- Assist in managing clinic inventory and ordering supplies as needed
- Support clinical staff with administrative tasks and patient flow management
- Ensure reception area remains organized and presentable at all times
Qualifications
- GCE 'O' Level or equivalent qualification
- Minimum 1 year of relevant customer service or administrative experience
- Strong interpersonal and communication skills in English
- Proficiency in basic computer applications (MS Office)
- Ability to work effectively under pressure in a fast-paced environment
- Detail-oriented with strong organizational abilities
- Prior experience in healthcare or clinic settings will be advantageous
- Team player with a positive attitude and willingness to learn