Job Description
Are you a persuasive communicator with a knack for building relationships? Allied Search Pte. Ltd. is seeking a motivated Telemarketer to join our dynamic team in the West Region. This is an excellent opportunity for individuals passionate about tele sales, customer relationship management, and the insurance sector. You will be the frontline representative, connecting with clients and brokers to promote insurance products and services.
As a Telemarketer, you will work within a supportive call centre environment, utilizing CRM systems to manage leads and track interactions. We value resilience, enthusiasm, and a customer-first attitude. Comprehensive training will be provided to ensure your success in meeting sales targets and delivering exceptional service. If you thrive in a fast-paced setting and enjoy the challenge of converting prospects into loyal customers, this role is for you.
Join a company that invests in its people and offers a clear career progression path. Allied Search Pte. Ltd. is a reputable firm known for its strong market presence in the insurance and broking industry. Take the next step in your career and become part of a team that values performance and growth.
Responsibilities
- Conduct outbound telemarketing calls to prospective clients and existing customers to promote insurance products and services.
- Follow prepared scripts and tailor pitches to address customer needs and objections effectively.
- Maintain accurate records of all calls, leads, and sales activities in the CRM system.
- Build and nurture long-term customer relationships through professional and empathetic communication.
- Meet or exceed monthly sales targets and key performance indicators (KPIs).
- Collaborate with the sales team and insurance brokers to optimize lead conversion.
- Stay updated on product knowledge, industry trends, and regulatory requirements.
Qualifications
- Minimum GCE 'O' Level or equivalent; Diploma in Business, Marketing, or related field is an advantage.
- Proven experience in telemarketing, telesales, or call centre roles, preferably in insurance or financial services.
- Excellent verbal communication and active listening skills in English (additional languages are a plus).
- Strong persuasion and negotiation abilities with a result-oriented mindset.
- Comfortable with CRM software and basic computer applications (MS Office).
- Resilient, self-motivated, and able to handle rejection gracefully.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Singaporean or PR preferred; valid work pass for foreigners considered.