Job Description
Are you a high-energy advertising professional looking to make a significant impact in the Asian digital landscape? Our Demand Solutions team is seeking a proactive Account Manager to join our Singapore office. In this pivotal role, you will act as the primary bridge between our sophisticated advertising technology and our key partners, including top-tier Brands, Media Agencies, and Demand-Side Platforms (DSPs).
You will be responsible for driving platform adoption, managing complex campaign workflows, and ensuring our clients achieve exceptional performance outcomes. The ideal candidate combines a deep understanding of programmatic advertising with a passion for relationship management and strategic problem-solving. Join us to help shape the future of digital media buying across the APAC region.
Responsibilities
- Manage and nurture relationships with existing agency and brand-direct partners to ensure long-term retention and growth.
- Onboard new partners onto the demand platform, providing comprehensive training and ongoing technical support.
- Monitor campaign performance metrics, providing actionable insights and optimization strategies to exceed client KPIs.
- Troubleshoot delivery issues and technical discrepancies in collaboration with internal Product and Engineering teams.
- Identify upsell and cross-sell opportunities within existing accounts to maximize revenue potential.
- Act as the voice of the customer, gathering feedback to inform our regional product roadmap.
- Stay abreast of industry trends, competitor activities, and regulatory changes in the APAC programmatic space.
Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- Minimum 3-5 years of experience in account management, ad operations, or digital sales within the AdTech/Programmatic ecosystem.
- Solid understanding of the RTB landscape, DSPs, SSPs, and third-party measurement tools.
- Proven ability to manage complex projects and prioritize tasks in a fast-paced, target-driven environment.
- Excellent communication and presentation skills, with the ability to translate technical concepts for diverse stakeholders.
- Strong analytical mindset with proficiency in Excel and data visualization tools.
- Fluency in English is required; knowledge of additional Asian languages is a distinct advantage.