Job Description
Are you passionate about healthy living and exceptional customer service? Easy Peasy Salad Bar, a leading salad bar and catering service in Sleman, is currently seeking a highly organized and motivated Admin Customer to join our dynamic team. In this role, you will be the heart of our customer interaction, ensuring that every order is handled with precision and every client receives a top-tier experience.
As our Admin Customer, you will manage daily administrative tasks while serving as the primary point of contact for our catering clients. We are looking for an individual who thrives in a fast-paced food and beverage environment, possesses excellent communication skills, and is dedicated to maintaining the high service standards that Easy Peasy Salad Bar is known for.
Responsibilities
- Manage incoming customer inquiries via WhatsApp, email, and social media platforms professionally and promptly.
- Coordinate and process catering orders, ensuring accurate data entry and timely communication with the kitchen team.
- Maintain systematic records of daily sales, invoices, and customer transactions.
- Handle customer complaints or issues with a solution-oriented mindset to ensure high customer satisfaction.
- Monitor and update delivery schedules to ensure logistics run smoothly for all catering clients.
- Provide administrative support to the management team regarding inventory and supply requests.
- Prepare daily or weekly reports on customer feedback and order volume for management review.
Qualifications
- Minimum High School Diploma (SMA/SMK) or equivalent; relevant certification in Administration is a plus.
- Previous experience in a customer service, admin, or F&B operations role is highly preferred.
- Proficient in using office software such as Microsoft Excel, Word, and Google Workspace.
- Strong interpersonal skills with the ability to communicate politely and effectively.
- Excellent organizational and time-management skills to handle multiple tasks simultaneously.
- Must be based in or willing to commute to the Sleman, DI Yogyakarta area.
- Fast learner with a keen eye for detail and a positive, problem-solving attitude.