Job Description
Zhafirah Umroh Haji Services is seeking a detailāoriented Administration professional to support our office operations in Malang, Jawa Timur. In this role, you will be the backbone of daily administrative functions, ensuring smooth communication, accurate recordākeeping, and efficient workflow across departments. The ideal candidate possesses strong organizational skills, proficiency with office software, and a proactive attitude toward problemāsolving. You will handle a variety of tasks ranging from document preparation and scheduling to coordinating travel arrangements for Umroh and Haji services. This position offers a stable contract opportunity with competitive remuneration and the chance to grow within a reputable organization dedicated to serving the pilgrimage community. If you thrive in a structured environment and enjoy making processes run seamlessly, we invite you to apply and contribute to our mission of delivering exceptional service.
You will collaborate closely with team members to maintain upātoādate filing systems, prepare reports, and assist in the coordination of internal meetings and events. Your attention to detail will help ensure compliance with company policies and regulatory requirements, while your friendly demeanor will create a welcoming atmosphere for visitors and clients. By streamlining administrative processes, you will directly contribute to the efficiency and success of our services, helping pilgrims experience a smooth and blessed journey.
Responsibilities
- Manage incoming and outgoing correspondence, including emails, letters, and packages.
- Maintain and organize physical and electronic filing systems for easy retrieval.
- Schedule appointments, meetings, and travel arrangements for staff and clients.
- Prepare, edit, and format documents, reports, and presentations using MS Office.
- Assist in data entry and maintain accurate databases related to Umroh and Haji operations.
- Support HR and finance teams with basic administrative tasks such as attendance tracking and expense processing.
Qualifications
- Minimum Diploma (D3) in Business Administration, Office Management, or related field.
- Proven experience in an administrative or clerical role, preferably in a serviceāoriented environment.
- Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills in Bahasa Indonesia; English proficiency is a plus.
- High level of accuracy, attention to detail, and ability to multitask under pressure.
- Good interpersonal skills and a customerāfocused mindset.