Job Description
Are you an organized leader with a passion for service excellence? Job Clean Manpower and General Services is currently seeking a motivated and detail-oriented Area Coordinator to join our growing team in Zamboanga City. In this pivotal role, you will be the face of our operations, ensuring that our housekeeping services meet the highest standards of cleanliness, efficiency, and client satisfaction.
As an Area Coordinator, you will oversee daily operations across multiple sites, managing staffing schedules, monitoring quality control, and acting as the primary point of contact for our valued clients. We are looking for an individual who thrives in a fast-paced environment and possesses strong operational oversight capabilities. If you have a background in housekeeping management and a commitment to service excellence, we want to hear from you!
Responsibilities
- Oversee and monitor housekeeping operations across assigned client sites in Zamboanga City.
- Supervise, train, and mentor on-site housekeeping staff to ensure strict adherence to safety and quality protocols.
- Conduct regular site inspections to verify that cleaning standards are consistently met.
- Manage employee attendance, scheduling, and performance tracking to ensure operational continuity.
- Handle client inquiries, feedback, and concerns professionally to maintain high satisfaction levels.
- Prepare and submit daily or weekly operational reports to management.
- Coordinate with clients to ensure all service level agreements (SLAs) are fulfilled efficiently.
Qualifications
- Proven experience in housekeeping, facility management, or a supervisory role within the service industry.
- In-depth knowledge of professional housekeeping practices, equipment, and cleaning chemicals.
- Strong leadership and team management skills with the ability to motivate staff.
- Excellent communication skills in English and local dialects.
- Proficiency in basic computer applications and reporting.
- Ability to work a flexible schedule to meet operational needs.
- High level of integrity, reliability, and attention to detail.