Job Description
Are you a high-energy leader with a passion for the retail and food industry? Merzci, a household name in the bakeshop and pasalubong industry, is seeking a strategic and results-oriented Area Manager to lead our operations in Bacolod City. This is a critical leadership role responsible for bridging the gap between corporate strategy and store-level execution across a designated territory.
As an Area Manager, you will be the driving force behind the operational excellence of multiple stores. Your primary focus will be to implement robust business development plans that drive sales growth, enhance brand visibility, and ensure that every customer enjoys the premium experience Merzci is known for. You will manage diverse teams, optimize local supply chains, and ensure that all outlets operate at peak efficiency.
We are looking for someone who thrives in a fast-paced environment and possesses the analytical skills to turn operational data into actionable growth strategies. If you have a proven track record in multi-unit retail management and a commitment to excellence, Merzci offers a platform for professional growth and the chance to be part of a beloved Filipino brand.
Responsibilities
- Oversee and optimize the daily operations of multiple retail outlets within the assigned Bacolod area.
- Develop and execute strategic business plans to hit and exceed monthly and annual sales targets.
- Conduct regular site visits and comprehensive audits to ensure strict adherence to company standards and food safety protocols.
- Analyze P&L reports and operational metrics to identify trends, address inefficiencies, and maximize profitability.
- Recruit, train, and mentor Store Managers, fostering a high-performance culture and internal talent pipeline.
- Collaborate with the Marketing department to implement localized promotions and seasonal campaigns effectively.
- Manage area-wide inventory, minimizing wastage while ensuring consistent product availability.
- Act as the primary point of escalation for customer service issues, ensuring rapid and professional resolution.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum of 3-5 years of experience in multi-unit management within the retail or F&B industry.
- Strong financial acumen with experience managing P&L and operational budgets.
- Exceptional leadership skills with a proven ability to lead and motivate large, diverse teams.
- Advanced analytical and problem-solving capabilities with a data-driven mindset.
- Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
- Must be willing to travel frequently between store locations within the Negros Occidental region.
- Proficiency in retail management software and the Microsoft Office Suite.