Job Description
Join Hajris Holdings as an Area Manager (F&B) and lead our dynamic hospitality operations to new heights. This pivotal role empowers you to drive operational excellence across multiple outlets, ensuring exceptional customer experiences and team development. You'll be instrumental in implementing innovative strategies that elevate service standards while fostering a culture of continuous improvement. As a key leader in Kuala Lumpur's vibrant F&B scene, you'll collaborate with cross-functional teams to optimize performance metrics, enhance brand reputation, and achieve sustainable growth. We offer a competitive compensation package coupled with opportunities for professional advancement in a forward-thinking organization.
Responsibilities
- Oversee daily operations of multiple F&B outlets to maintain quality standards and service excellence
- Develop and implement strategic plans to enhance customer satisfaction and drive revenue growth
- Lead, train, and mentor store teams to build high-performance work environments
- Monitor and optimize operational costs, inventory management, and budget adherence
- Ensure strict compliance with health, safety, and hygiene regulations
- Conduct performance evaluations and implement staff development programs
- Analyze market trends and competitor activities to identify improvement opportunities
- Collaborate with marketing teams to execute promotional campaigns
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 5 years of progressive F&B management experience with multi-unit oversight
- Proven track record in team leadership and staff development
- Strong analytical skills with ability to interpret financial and operational data
- Expert knowledge of F&B operations, industry regulations, and best practices
- Exceptional communication and interpersonal skills
- Proficiency in point-of-sale systems and inventory management software
- Ability to work flexible hours including evenings, weekends, and holidays