Job Description
Are you a dynamic HR professional ready to elevate your career in the hospitality industry? Acappella Suite Hotel, a prestigious 4-star establishment with 240 elegantly appointed rooms in the heart of Shah Alam, is seeking an experienced and passionate Assistant Human Resources Manager to join our vibrant team.
In this pivotal role, you will oversee the full spectrum of human resources functions, ensuring that our hotel's greatest asset—our people—are supported, motivated, and empowered to deliver exceptional guest experiences. From managing payroll and industrial relations to spearheading training initiatives and fostering a culture of engagement, you will be the driving force behind a positive and productive work environment.
As a key member of the management team, you will work closely with department heads to align HR strategies with operational goals. Your expertise will be crucial in maintaining compliance with local labor laws, enhancing employee satisfaction, and promoting continuous professional development. This is a unique opportunity to shape the workforce of a growing hotel and leave a lasting impact on both career development and organizational success.
If you thrive in a fast-paced, guest-oriented setting and are ready to take on a rewarding challenge, we invite you to join the Acappella family and help us create unforgettable stays for our guests through the dedication and excellence of our team.
Responsibilities
- Manage the full recruitment cycle, including job postings, interviewing, selection, and onboarding for all hotel departments.
- Oversee payroll processing, ensuring accuracy and timely distribution in compliance with statutory requirements.
- Handle industrial relations matters, including employee grievances, disciplinary actions, and collective agreements.
- Design and implement training programs to enhance staff skills, service quality, and career growth.
- Drive staff engagement initiatives, including recognition programs, feedback surveys, and team-building activities to boost morale and retention.
- Ensure compliance with local labor laws, health and safety regulations, and hotel policies.
- Maintain and update HR databases, personnel files, and internal communications.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 4–6 years of progressive HR experience, preferably in the hospitality industry.
- Strong knowledge of Malaysian labor legislation, industrial relations practices, and payroll management.
- Proven ability to manage multiple priorities in a fast-paced, 24/7 hotel environment.
- Exceptional interpersonal, communication, and leadership skills with a service-oriented mindset.
- Professional HR certification (e.g., MHRA, CIPD, or equivalent) is highly advantageous.
- Proficiency in HRIS software and Microsoft Office Suite.