Job Description
Are you ready to take your career in hospitality to the next level? Chili's is looking for a dynamic and experienced Assistant Restaurant Manager to join our team in Iloilo City. In this key leadership role, you will support the General Manager in overseeing daily operations, ensuring that every guest leaves with a smile. We pride ourselves on our vibrant atmosphere and delicious food, and we are looking for someone who shares our passion for excellence. You will be responsible for managing staff performance, driving sales, and maintaining high standards of service. Join a team where your hard work is recognized, and where you can grow professionally in the fast-paced world of casual dining. If you are a natural leader with a knack for problem-solving, we want you on our team.
Responsibilities
- Assist the General Manager in the daily operations of the restaurant, including opening and closing procedures.
- Train, coach, and mentor restaurant staff to ensure high standards of service and performance.
- Monitor daily sales and labor reports to ensure targets are met.
- Oversee inventory management, including food and beverage stock control and ordering.
- Ensure strict adherence to health, safety, and sanitation regulations.
- Handle customer inquiries and complaints efficiently to maintain a high level of guest satisfaction.
- Perform administrative duties such as scheduling staff and processing paperwork.
Qualifications
- Bachelor's degree in Business Administration, Hospitality, or a related field.
- Minimum of 1-2 years of experience in a supervisory role within the F&B industry.
- Strong leadership, organizational, and communication skills.
- Ability to work in a fast-paced, high-volume environment under pressure.
- Familiarity with POS systems and restaurant management software.
- Flexibility to work shifts, including weekends, holidays, and evenings.
- Valid food safety handling certification is a plus.