Job Description
Are you a passionate hospitality professional with a flair for sales and event coordination? Pan Pacific Hotels Group is seeking a dynamic Catering Sales Executive to join our prestigious team in the heart of Bugis. In this role, you will be the driving force behind our events department, ensuring seamless operations while maximizing revenue growth.
You will be responsible for managing client relationships, crafting bespoke event proposals, and collaborating with cross-functional teams to deliver world-class guest experiences. If you thrive in a fast-paced environment and have a proven track record in upselling and revenue management, we want to hear from you.
As part of the Pan Pacific family, you will benefit from a supportive culture that values excellence, professional development, and integrity. Join us in shaping unforgettable moments for our guests while advancing your career in the luxury hospitality sector.
Responsibilities
- Proactively identify and convert new sales leads to meet and exceed monthly revenue targets.
- Develop and nurture strong relationships with existing and potential corporate and social event clients.
- Prepare detailed event proposals, contracts, and banquet event orders (BEOs) with high accuracy.
- Coordinate closely with the operations and culinary teams to ensure flawless event execution.
- Conduct site inspections and presentations to showcase our venue capabilities to prospective clients.
- Utilize effective upselling techniques for F&B and value-added services to drive ancillary revenue.
- Maintain comprehensive records in the CRM system to track sales pipelines and client communications.
- Provide prompt and professional administrative support to ensure high levels of client satisfaction.
Qualifications
- Diploma or Degree in Hospitality Management, Business Administration, or a related field.
- Minimum 2 years of experience in catering sales, hotel events, or banquet operations.
- Strong interpersonal and communication skills with the ability to influence stakeholders.
- Proficiency in Microsoft Office Suite and hotel management software (e.g., Opera or Delphi).
- Ability to thrive under pressure while maintaining a keen eye for detail.
- Excellent organizational skills and the ability to multitask effectively.
- Strong customer-centric mindset with a proactive and problem-solving attitude.
- Fluency in English; knowledge of additional languages is an asset for international client liaison.