Job Description
Join the dynamic team at Walk EZ Retail Corp as a CROCS Sales Associate at the bustling Ayala Center Cebu. In this role, you will be the face of the brand, delivering exceptional customer service while driving sales through proactive and suggestive selling techniques. You will engage with a diverse clientele, assess their needs, and recommend the perfect CROCS footwear that combines comfort, style, and functionality. Your passion for fashion and footwear will shine as you maintain visually appealing displays, ensure product knowledge is up-to-date, and process transactions accurately at the point of sale. Beyond selling, you will contribute to store standards by keeping the sales floor organized, replenishing stock, and participating in visual merchandising updates. The position includes comprehensive on‑the‑job training, regular product workshops, and opportunities to advance into supervisory or specialist roles within the retail organization. You will collaborate with a motivated team, share best practices, and help achieve store targets while fostering a welcoming shopping environment. You will enjoy a competitive salary, performance‑based incentives, flexible scheduling, and employee discounts on CROCS products. The store’s vibrant location in Ayala Center ensures high foot traffic, giving you ample opportunity to showcase your sales skills and build lasting customer relationships. If you enjoy interacting with people, have a knack for persuasion, and are eager to grow your retail career with a globally recognized brand, we invite you to apply today and become part of a company that values enthusiasm, integrity, and a customer‑first mindset.
Responsibilities
- Drive sales through proactive customer engagement and suggestive selling techniques.
- Deliver outstanding customer service by assessing needs and recommending appropriate CROCS products.
- Maintain attractive product displays and ensure visual merchandising standards are met.
- Process transactions accurately using POS systems and handle cash and electronic payments securely.
- Keep the sales floor tidy, replenish stock, and assist with inventory management.
- Participate in product knowledge training and workshops to stay updated on new releases.
- Collaborate with team members to achieve store targets and contribute to a positive work environment.
- Handle customer inquiries, complaints, and returns in accordance with company policies.
Qualifications
- High school diploma or equivalent; college education is a plus.
- Previous experience in retail, sales, or customer service preferred.
- Strong interpersonal and communication skills with a friendly, approachable demeanor.
- Proven ability to meet or exceed sales targets through suggestive selling.
- Basic math skills and comfort handling cash and processing payments.
- Flexibility to work varying shifts, including weekends and holidays.
- Passion for footwear, fashion, and staying current with product trends.
- Ability to stand for extended periods and perform light physical tasks such as lifting stock.