Job Description
Join Gaya Sukses Mandiri Kaseindo as a Document Control Specialist and play a vital role in our Quality Management System. Based in Surabaya, you will support the QMR/EMR in implementing and maintaining ISO 9001:2015 and ISO 14001:2015 standards, ensuring consistent documentation, traceability, and compliance across all departments.
In this role, you will manage the creation, revision, distribution, and archiving of quality documents, SOPs, inspection records, and related forms. You will coordinate with cross-functional teams to prepare product inspection SOPs, support internal audits, and drive corrective actions to close gaps. Your attention to detail and organization will help ensure our products meet the highest quality standards and customer expectations.
Key responsibilities include maintaining document control processes, version control, timely approvals, and secure archival. You will facilitate document retrieval, ensure accessibility for audits, and monitor adherence to document control procedures. You will contribute to training initiatives, helping colleagues understand documentation requirements and best practices.
We offer a collaborative work environment, opportunities for professional growth, and exposure to international quality standards. If you are meticulous, proactive, and eager to support a robust QMS, we would like to hear from you.
Responsibilities
- Maintain and control critical documents and records for the Quality Management System (QMS), including ISO 9001:2015 and ISO 14001:2015.
- Assist QMR/EMR in implementing and maintaining ISO standards, ensuring documentation accuracy and traceability.
- Prepare, revise, and approve product inspection SOPs and related quality forms.
- Manage document control processes: versioning, approvals, distribution, and archival.
- Coordinate internal and external audits; support corrective and preventive actions (CAPA).
- Ensure timely retrieval and distribution of documents to relevant departments and stakeholders.
- Monitor compliance with document control procedures and schedules; drive continuous improvement in documentation practices.
- Support onboarding and training on documentation standards and quality procedures.
Qualifications
- Diploma or bachelor's degree in Administration, Quality, Engineering, or a related field.
- Experience in document control or quality management systems; familiarity with ISO 9001/ISO 14001 is preferred.
- Proficiency with document management systems and MS Office; ability to work with ERP or quality software.
- Excellent attention to detail, organizational skills, and data accuracy.
- Strong written and verbal communication; ability to collaborate with QMR/EMR and cross-functional teams.
- Ability to manage multiple tasks, meet deadlines, and maintain composure under pressure.
- Basic understanding of product inspection processes and SOP development.