Job Description
Are you passionate about education, cultural exchange, and travel? We are seeking a dynamic and organized Educational Program & Tour Coordinator to join our team in Serdang. In this role, you will be the heartbeat of our student engagement initiatives, ensuring that study tours and exchange programs are not only educational but also transformative experiences for all participants.
As an Educational Program & Tour Coordinator, you will manage end-to-end logistics, from program design and curriculum alignment to on-site coordination and student safety. You will thrive in this position if you possess a blend of creative program development skills, meticulous attention to detail, and a flair for customer service. We are looking for an individual who can bridge the gap between academic goals and real-world travel experiences, fostering an environment where students can learn, grow, and explore.
Responsibilities
- Develop, plan, and execute comprehensive educational itineraries and study tour programs.
- Coordinate logistics for student groups, including accommodation, transportation, and meal arrangements.
- Facilitate pre-departure briefings and act as the primary point of contact for students, parents, and educators.
- Manage program budgets, ensuring all financial transactions and bookings are accurately tracked and reported.
- Collaborate with international partners and local stakeholders to ensure seamless program delivery.
- Maintain high safety and health standards during all off-site tours and exchange activities.
- Gather participant feedback and evaluate program performance to drive continuous improvement.
Qualifications
- Bachelor’s degree in Education, Tourism, Hospitality Management, or a related field.
- Minimum 1-2 years of experience in program coordination, event management, or student services.
- Excellent communication skills in English and Malay (proficiency in other languages is a plus).
- Strong organizational skills with the ability to manage multiple projects concurrently.
- Proven ability to problem-solve effectively under pressure in a fast-paced environment.
- Proficiency in Microsoft Office Suite and digital project management tools.
- A proactive mindset with a genuine passion for youth development and cultural education.