Job Description
Are you a passionate hospitality professional ready to take your career to the next level? SotoGrande Hotel & Resort, located in the heart of Lapu-Lapu City, Cebu, is searching for an enthusiastic and experienced F&B Supervisor to oversee our dynamic food and beverage operations.
About SotoGrande Hotel & Resort
As a premier destination in Cebu, we pride ourselves on delivering world-class service and unforgettable guest experiences. Our F&B division is the cornerstone of our reputation, offering everything from casual beachfront dining to exquisite fine dining and large-scale banquet events. We are looking for a leader who can maintain our high standards while inspiring a team of dedicated service professionals.
Your Role
Reporting to the F&B Manager, the F&B Supervisor will be responsible for the seamless day-to-day operation of our outlets. This role is perfect for someone who leads by example, possesses strong operational knowledge, and has a genuine love for the hospitality industry. You will ensure every guest interaction is flawless, every plate meets our exacting quality standards, and every team member performs at their best. Your leadership will directly impact guest satisfaction and the overall profitability of our outlets.
Key Responsibilities:
- Lead and supervise the F&B service team during shifts, ensuring adherence to standard operating procedures.
- Conduct pre-shift briefings and ongoing training to keep staff informed of menu changes, promotions, and service standards.
- Monitor guest feedback on platforms like TripAdvisor and in-house surveys, implementing corrective actions when necessary.
- Oversee the setup and breakdown of banquet and event spaces, coordinating with the kitchen and events teams.
- Manage inventory of beverages, supplies, and equipment, conducting regular audits to minimize loss.
- Assist in menu development by providing insights on guest preferences and operational feasibility.
- Uphold all health, safety, and liquor licensing regulations.
- Prepare operational reports, including daily sales and incident reports for management review.
Qualifications
- Minimum of 3 years of experience in F&B operations within a hotel or upscale restaurant, with at least 1 year in a supervisory capacity.
- Bachelor's degree in Hotel & Restaurant Management or a related field is highly preferred.
- Strong expertise in cost control, inventory management, and menu engineering.
- Excellent problem-solving skills and the ability to handle high-pressure situations with grace.
- Willingness to work a flexible schedule including early mornings, late nights, weekends, and public holidays.
- Fluency in English and Filipino is required; knowledge of a foreign language (e.g., Korean, Japanese, Chinese) is a plus.
- Proven ability to recruit, train, and develop team members.
Why Join Us?
At SotoGrande, we value our people. We offer a competitive compensation package, opportunities for advancement within our growing resort group, and a supportive work environment that encourages professional growth. Enjoy perks like complimentary meals, hotel discounts, and employee recognition programs.
Ready to make your mark in Cebu's thriving tourism sector? Apply today for the F&B Supervisor position at SotoGrande Hotel & Resort. We look forward to welcoming you to our family!
Responsibilities
- Lead and supervise the F&B service team during shifts, ensuring adherence to standard operating procedures.
- Conduct pre-shift briefings and ongoing training to keep staff informed of menu changes, promotions, and service standards.
- Monitor guest feedback on platforms like TripAdvisor and in-house surveys, implementing corrective actions when necessary.
- Oversee the setup and breakdown of banquet and event spaces, coordinating with the kitchen and events teams.
- Manage inventory of beverages, supplies, and equipment, conducting regular audits to minimize loss.
- Assist in menu development by providing insights on guest preferences and operational feasibility.
- Uphold all health, safety, and liquor licensing regulations.
- Prepare operational reports, including daily sales and incident reports for management review.
Qualifications
- Minimum of 3 years of experience in F&B operations within a hotel or upscale restaurant, with at least 1 year in a supervisory capacity.
- Bachelor's degree in Hotel & Restaurant Management or a related field is highly preferred.
- Strong expertise in cost control, inventory management, and menu engineering.
- Excellent problem-solving skills and the ability to handle high-pressure situations with grace.
- Willingness to work a flexible schedule including early mornings, late nights, weekends, and public holidays.
- Fluency in English and Filipino is required; knowledge of a foreign language (e.g., Korean, Japanese, Chinese) is a plus.
- Proven ability to recruit, train, and develop team members.