Job Description
Are you a hospitality professional with a passion for excellence and a knack for team leadership? Winford Manila Resort and Casino is seeking a dynamic Food & Beverage Supervisor to join our elite operations team. In this pivotal role, you will be the heartbeat of our dining outlets, ensuring that every guest experience is nothing short of world-class.
As our F&B Supervisor, you will be responsible for overseeing daily operations, maintaining the highest standards of service, and cultivating a high-performing team. We are looking for an individual who thrives in a fast-paced environment and possesses the leadership skills to mentor staff while maintaining rigorous inventory and quality controls. If you are ready to elevate your career in one of Manila's premier entertainment and leisure destinations, we want to hear from you.
Responsibilities
- Supervise day-to-day operations of assigned F&B outlets to ensure seamless service delivery.
- Lead, train, and motivate service staff to provide exceptional guest experiences.
- Monitor and manage inventory levels, ensuring cost control and minimal wastage.
- Enforce compliance with health, safety, and sanitation standards at all times.
- Handle guest inquiries, feedback, and resolutions promptly and professionally.
- Coordinate with the kitchen and back-of-house teams to optimize workflow efficiency.
- Conduct regular briefings and equipment checks to maintain operational readiness.
Qualifications
- Bachelor’s degree in Hotel and Restaurant Management, Tourism, or a related field.
- Minimum of 2-3 years of experience in an F&B supervisory role, preferably within a luxury hotel or casino setting.
- Strong leadership abilities with a proven track record of team management.
- Excellent communication and interpersonal skills in both English and Filipino.
- Deep understanding of food safety regulations and point-of-sale (POS) systems.
- Willingness to work flexible shifts, including weekends and holidays.
- Keen attention to detail and a high sense of urgency.