Job Description
Are you a hospitality professional with a passion for French culinary culture? We are seeking an energetic and polished Cafe Captain / Supervisor to join a premium, luxury-concept French cafe located in the heart of Orchard. This is an exceptional opportunity to work in a high-end environment where excellence in service is the standard.
As a Captain, you will play a pivotal role in delivering an unforgettable dining experience to our discerning guests. You will lead by example, mentoring team members, managing floor operations, and ensuring that the cafe’s sophisticated ambiance is maintained at all times. If you thrive in fast-paced, upscale environments and take pride in providing world-class hospitality, we want to hear from you.
Join a dynamic team where your leadership skills will be valued and your career growth in the luxury F&B sector will be prioritized.
Responsibilities
- Oversee daily floor operations to ensure smooth service and maximum guest satisfaction.
- Lead, mentor, and motivate a team of service staff to uphold luxury service standards.
- Manage guest inquiries, feedback, and special requests with professionalism and grace.
- Ensure compliance with all food safety, hygiene, and workplace safety regulations.
- Collaborate with the kitchen team to coordinate service timing and menu presentation.
- Handle POS transactions, end-of-day reporting, and inventory monitoring.
- Maintain the aesthetic standards of the cafe floor and dining areas.
Qualifications
- Minimum 2-3 years of experience in a supervisory or captain role within a cafe, restaurant, or hotel environment.
- Passion for French cuisine and a strong understanding of high-end service etiquette.
- Excellent communication and interpersonal skills, with the ability to lead a multicultural team.
- Strong problem-solving abilities and a calm demeanor under pressure.
- Well-groomed and professional appearance consistent with a luxury brand.
- Flexibility to work shifts, including weekends and public holidays.
- Prior experience in a luxury or fine-dining establishment is highly advantageous.