Job Description
Are you a detail-oriented professional with a passion for the hospitality industry? PT. The Manta Villas Bali is seeking a dedicated Listing Officer to join our dynamic team in the heart of Badung, Bali. As a premier villa management company, we take pride in showcasing the finest tropical escapes to a global audience. This role is pivotal in ensuring our properties are presented with the highest standards across all digital platforms.
In this position, you will be responsible for the end-to-end management of our property listings, ensuring accuracy, attractiveness, and maximum visibility. You will work closely with our marketing and operations teams to translate the physical beauty of our villas into compelling digital content. We offer a supportive work environment where your contribution directly impacts the growth of our luxury portfolio. If you thrive in a fast-paced environment and have a keen eye for aesthetics and data accuracy, we want to hear from you.
Joining us means more than just a job; it is an opportunity to grow within Bali’s thriving tourism sector. We provide comprehensive benefits including BPJS Kesehatan and Ketenagakerjaan, ensuring your well-being and professional security are prioritized while you help us redefine luxury hospitality in Indonesia.
Responsibilities
- Create, update, and optimize property listings across multiple Online Travel Agencies (OTAs) such as Airbnb, Booking.com, and Expedia.
- Monitor and manage channel managers to ensure real-time synchronization of rates and availability.
- Coordinate with professional photographers to select and upload high-quality visual content that reflects the brand's luxury standards.
- Write and edit engaging, SEO-friendly property descriptions that highlight unique selling points.
- Conduct regular audits of all listings to ensure data integrity, including amenities, house rules, and location details.
- Analyze competitor listings and market trends to provide recommendations for improved positioning.
- Liaise with the guest relations team to ensure that listing information aligns with the actual guest experience.
- Prepare weekly reports on listing performance, visibility metrics, and booking conversion rates.
Qualifications
- Minimum of 1-2 years of experience in listing management, reservation, or e-commerce within the hospitality industry.
- Proficiency in managing OTA extranets and Channel Management software (e.g., SiteMinder, Little Hotelier).
- Strong command of the English language, both written and verbal, for international guest communication and copywriting.
- Excellent attention to detail with the ability to spot errors in complex data sets.
- Based in Bali or willing to relocate to Badung, with a strong understanding of the local tourism landscape.
- A proactive attitude with the ability to work independently and meet tight deadlines.
- Basic knowledge of SEO principles for property listings and digital marketing.
- Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field is preferred.