Job Description
Are you passionate about fashion and delivering exceptional customer service? H&M, a global leader in fashion retail, is looking for an energetic and service-oriented Part-Time Sales Advisor to join our team at the KL Gateway Mall store in Kuala Lumpur.
As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through our latest collections, and ensure the store is always inspiring and easy to shop. Your passion for style and service will help us give our customers the best version of H&M every single day.
We offer a dynamic and fun working environment where you can be yourself, develop your skills, and build a career in fashion retail. From day one, you'll be supported by a team that values diversity, inclusion, and sustainability. Whether you dream of becoming a Visual Merchandiser, Department Manager, or even a Country Manager, your journey starts here.
Why join H&M?
H&M is a place where everyone is welcome. We are a company of doers, makers, and innovators. We believe in the power of teamwork, creativity, and having a sustainable mindset. Our colleagues come from all over the world, bringing different perspectives and experiences. We are committed to offering fair, inclusive, and empowering working conditions. We provide competitive hourly wages, employee discounts on H&M products, and flexible scheduling to fit your lifestyle. If you are friendly, proactive, and ready to bring your unique style to our team, we want to hear from you.
Responsibilities
- Welcome and greet every customer with a warm, friendly attitude, creating an exceptional in-store experience.
- Actively approach customers to understand their needs, offer styling advice, and guide them through our latest collections.
- Ensure the sales floor is fully stocked, organized, and visually appealing according to H&M's visual merchandising standards.
- Operate the point-of-sale system efficiently, processing cash, card, and mobile payments accurately.
- Support the team with stockroom duties, including receiving deliveries, tagging merchandise, and replenishing stock on the sales floor.
- Maintain a clean, safe, and tidy shop environment for both customers and colleagues.
- Promote H&M's sustainability initiatives, such as the Garment Collecting program, to customers.
- Assist with store events, promotions, and seasonal campaigns to maximize sales.
Qualifications
- Availability to work a minimum of 20 hours per week, including weekends and public holidays (rotating shifts).
- Excellent communication and interpersonal skills, with a customer-first mindset.
- A genuine passion for fashion, trends, and providing outstanding service.
- Previous experience in a retail, hospitality, or customer service role is an advantage but not required (full training provided).
- Ability to work effectively in a fast-paced, team-oriented environment.
- Positive, energetic attitude with a willingness to learn and take initiative.
- Must be legally eligible to work in Malaysia.
- Proficiency in English and Bahasa Malaysia; additional languages are a bonus.