Job Description
PT Bangun Tumbuh Persada (PT BTP), a leading human capital solutions provider in Indonesia, is looking for a dedicated Accounts Receivable Collection Officer to join our team and manage the collection activities for the Semen Indonesia Cooperative. This is a fantastic opportunity to play a vital role in maintaining the financial health of one of the region's largest employee cooperatives.
In this role, you will be responsible for contacting customers, negotiating payment solutions, and ensuring outstanding balances are collected efficiently and professionally. You will work in a supportive environment that values integrity, teamwork, and personal growth. PT BTP is committed to your career development, offering on-the-job training, competitive compensation, and opportunities for advancement within the credit management field.
If you have a background in accounting, finance, or credit control and are passionate about delivering results while building positive customer relationships, we invite you to apply and become part of our success story.
Responsibilities
- Contact customers via phone, email, or direct visits to collect outstanding accounts receivable.
- Negotiate payment plans and settlements in accordance with company policies and cooperative guidelines.
- Maintain accurate and up-to-date records of all collection activities and communications.
- Analyze aging reports and prioritize collection efforts on delinquent accounts to minimize risk.
- Escalate complex or high-risk accounts to senior management for further action.
- Provide excellent customer service while maintaining firmness in collection efforts.
- Collaborate with accounting and sales teams to resolve billing discrepancies and disputes promptly.
- Prepare regular reports on collection performance and progress against targets.
Qualifications
- Minimum Diploma (D3) or Bachelor’s degree (S1) in Accounting, Finance, or a related field.
- At least 1–2 years of experience in accounts receivable, collection, or credit control.
- Strong negotiation and communication skills in Bahasa Indonesia; English is an advantage.
- Proficiency in MS Office, especially Excel, and familiarity with accounting software.
- High level of integrity, discipline, and attention to detail.
- Ability to work independently and as part of a team in a target-driven environment.
- Willingness to travel within the Gresik area for field collections as needed.
- Knowledge of Indonesian credit and collection regulations is a plus.