Job Description
Are you a passionate hospitality leader looking to make a mark in the vibrant food scene of Kajang? We are seeking a dynamic and results-driven Restaurant Manager to oversee our daily operations and elevate the guest experience. This is an incredible opportunity for someone who thrives in a fast-paced environment and is committed to delivering excellence in every aspect of service.
As our Restaurant Manager, you will be the heart of our establishment, fostering a fun, friendly, and professional working environment for your team. We offer more than just a job; we provide a platform for real career growth, competitive compensation, and performance-based bonuses. If you have a keen eye for detail, a heart for hospitality, and the leadership skills to inspire a team, we want to hear from you.
Responsibilities
- Lead and motivate the floor team to ensure high standards of customer service and guest satisfaction.
- Oversee daily operational activities, including inventory management, staff scheduling, and budget control.
- Maintain strict adherence to hygiene, safety, and health regulations within the restaurant.
- Drive sales growth through effective promotion, upselling techniques, and community engagement.
- Resolve customer feedback promptly and professionally to ensure a positive dining experience.
- Collaborate with kitchen and front-of-house staff to ensure seamless service flow.
- Conduct regular staff training and development sessions to maintain operational excellence.
Qualifications
- At least 2-3 years of experience in a restaurant management or supervisory role.
- Strong leadership and team-building capabilities with a positive, proactive attitude.
- Excellent communication skills in Malay and English.
- Solid understanding of POS systems, inventory management, and profit-and-loss basic principles.
- Ability to work flexible hours, including weekends and public holidays.
- Problem-solving skills and the ability to handle high-pressure situations with composure.
- Passion for the hospitality industry and a commitment to continuous improvement.