Job Description
HAKA Dimsum, a renowned destination for authentic dim sum and Chinese cuisine in Jakarta Raya, is seeking an experienced Restaurant Manager to oversee daily operations and drive excellence in service, food quality, and profitability. The ideal candidate will lead a dynamic team, ensure compliance with health and safety standards, and create memorable dining experiences that keep guests coming back. You will be responsible for managing staff schedules, inventory, budgeting, and customer relations while implementing innovative strategies to boost sales and enhance the restaurant's reputation. If you have a passion for hospitality, strong leadership skills, and a proven track record in restaurant management, we invite you to join our vibrant team and contribute to HAKA Dimsum's continued success.
Responsibilities
- Oversee daily restaurant operations, including opening and closing procedures, staff scheduling, and shift management.
- Monitor food quality, presentation, and consistency to maintain high standards.
- Manage inventory levels, coordinate with suppliers, and control costs to meet budget targets.
- Handle customer feedback, resolve complaints promptly, and ensure exceptional service experiences.
- Train, mentor, and evaluate staff performance, fostering a positive and productive work environment.
- Implement health, safety, and sanitation protocols in accordance with local regulations.
- Analyze sales data and financial reports to identify opportunities for revenue growth and cost savings.
- Develop promotional activities and special events to attract new customers and increase repeat business.
Qualifications
- Minimum 3 years of experience as a Restaurant Manager or Assistant Manager in a full-service restaurant or hospitality setting.
- Proven ability to lead and motivate diverse teams in a fast-paced environment.
- Strong knowledge of food safety regulations, health codes, and sanitation best practices.
- Excellent financial acumen with experience in budgeting, cost control, and profit & loss management.
- Outstanding communication and interpersonal skills, with a customer‑focused mindset.
- Proficiency in POS systems, inventory software, and basic MS Office applications.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred.