Job Description
Are you a friendly and organized individual looking to start your career in the dynamic hospitality industry? NT Group is currently seeking a dedicated Restaurant Receptionist to join our vibrant team. As the first point of contact for our valued guests, you will play a crucial role in ensuring a welcoming and smooth dining experience.
We pride ourselves on exceptional service, and we need someone with a positive attitude to represent our brand with professionalism and warmth. In this role, you will be responsible for managing the front desk operations, ensuring that every guest feels valued from the moment they arrive. If you have a passion for customer service and a desire to work in a fast-paced environment, we encourage you to apply.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage incoming phone calls and take accurate table reservations.
- Assist with front desk administrative tasks, including filing and data entry.
- Coordinate with the kitchen and service staff to ensure seamless operations.
- Handle cash transactions and operate the Point of Sale (POS) system accurately.
- Maintain a clean, organized, and welcoming reception area.
Qualifications
- High school diploma or equivalent educational qualification.
- Proven experience in customer service or hospitality is preferred.
- Excellent communication and interpersonal skills.
- Basic proficiency in MS Office applications.
- Ability to work flexible hours, including weekends and holidays.